Older Adults Benefits

Benefits Counseling

North Shore Senior Center has trained volunteers to assist older adults in applying for and maintaining public entitlements. Individuals are screened for programs that may provide financial assistance or services. The following programs are not fee-based, but some financial and demographic guidelines may determine eligibility. To learn more about this supportive service, contact us at 847.784.6040 or oadbp@nssc.org

LIHEAP Appointments Available
If you need help with gas and/or electric utility bills, call 847.784.6040 to check eligibility and schedule an appointment. Other LIHEAP Intake sites can be located here.


Senior Health Insurance Program (SHIP)

Medicare Open Enrollment: October 15 - December 7

Open Enrollment is the time to compare and make changes to your Medicare Part D or Medicare Advantage plan. Join one of our presentations free of charge below to learn more. In addition, Senior Health Insurance Program Counselors are available to help by phone or Zoom. Call to make an appointment 847.784.6040.

SHIP APPOINTMENTS AT NORTH SHORE SENIOR CENTER ARE FULL THROUGH DECEMBER 7. To find another site, check here or call SHIP at (800) 252-8966.

Questions about Medicare? 

SHIP counselors are available to help by phone or Zoom. Counselors provide information and guidance about:

  • signing up for Medicare at age 65 or due to disability
  • health coverage after retirement
  • understanding Medicaid, MMAI and HealthChoice Illinois
  • high prescription or healthcare costs

SHIP is a free statewide health insurance counseling service for Medicare beneficiaries and their caregivers. SHIP was initiated in the fall of 1988 within the Illinois Department of Insurance. SHIP currently has 186 offices throughout the state, and has more than 600 volunteer counselors. All offices are volunteer-based and supported by local sponsoring organizations that offer services to Medicare beneficiaries.

North Shore Senior Center is one of these organizations. We have more than a dozen SHIP volunteers who meet with seniors in both our Northfield and Niles offices. There is no charge to meet with a SHIP counselor.

  • SHIP is not affiliated with any insurance company.
  • SHIP counselors do not sell or solicit any type of insurance. 
  • SHIP counselors are trained to educate consumers and answer questions about Medicare, Medicare Supplement, long-term care insurance, Medicare HMOs, private fee-for-service and other health insurance. They also can organize and assist in filing Medicare and Medicare Supplement claims and analyze Medicare supplement and long-term care policies. 

To learn more about how NSSC's trained volunteer SHIP counselors can help you, please call 847.784.6040 between 9 a.m. – 5 p.m., Monday through Friday, or email SHIP@nssc.org.

Funds (in whole/part) for these programs were provided through an award from AgeOptions through grants from the Illinois Department on Aging and/or Administration for Community Living, U.S. Department of Health and Human Services under Title III of the Older Americans Act.