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Volunteer with Us


When you choose to donate your time and talents as a North Shore Senior Center volunteer, you are taking part in a tradition that dates back to our founding in 1956.


As a volunteer, you can help create a welcoming place for seniors to gather, socialize, and participate in our Lifelong Learning programs and clubs. We can match your talents, experience, schedule, and interest to a volunteer role that brings you — and those you help — great satisfaction. We offer regular, flexible, and occasional one-time volunteer opportunities in our Northfield and Niles locations as well as out in the communities we serve. 


To learn more about the following volunteer opportunities or to apply for our volunteer program, contact our Volunteer Coordinator Julie Droste at 847.242.6257 or volunteer@nssc.org.


Volunteer Opportunities


Friendly Visitor Program

Help make a difference in the lives of our homebound older adult population. Volunteers will be matched with an older adult and provide friendly companionship. This is a flexible volunteer opportunity. All Friendly Visitor visits are scheduled during a convenient time for the volunteer and their match.


Volunteer Photographer

Our marketing team is seeking an individual who has an interest in photography. Volunteers are asked to take photos during North Shore Senior Center events.


Escorted Transportation Service (ETS) Coordinator

The Escorted Transportation Service (ETS) Coordinator volunteer coordinates rides to and from medical/dental appointments for older adults within a specified area of the North Shore utilizing a bank of NSSC ETS volunteer drivers. Coordinators retrieve phone messages, return phone calls during their shift, and work on a database (training provided) to match the requests that come from clients with available ETS drivers. Coordinators must have good computer skills, effective communication skills, and demonstrate strong attention to detail. 


Escorted Transportation Service (ETS) Driver

Everyday seniors may miss important medical appointments, simply because they can’t get there. Volunteers help transport seniors in their personal vehicles to and from medical and dental appointments. Requirements include a valid driver’s license, a good driving record, auto insurance, and a 3-4 hour block of time to take an appreciative senior to an appointment. Scheduling software is used so drivers must have and be comfortable using their smartphone and computer to communicate and accept rides. Training provided.


Fitness Center Assistant

Volunteers are needed to man the Fitness Center desk, answer phones, and assist patrons.


House of Welcome Volunteer Opportunities

NSSC’s House of Welcome (HOW) is a structured adult day program that provides therapeutic activities to older adults with memory loss. Volunteers at HOW assist staff with different programming throughout the day.


House of Welcome Program Volunteers

Volunteers will assist with activities or spend time one-on-one with participants. No previous experience required. Openings for Monday, Tuesday, or Wednesday afternoons from 1 p.m. – 5 p.m. or Wednesday mornings from 9 a.m. – 12 p.m.


House of Welcome Lunch Volunteer

HOW is looking for volunteers to help serve lunch and interact with HOW participants. Volunteers needed on Wednesdays from 11:45 a.m. – 1 p.m.


House of Welcome Music Volunteer

HOW is looking for a music volunteer to play instruments and/or lead a singalong with participants; staff assistance is provided. Volunteers needed Monday, Thursday, or Friday from 1:30 p.m. – 2:30 p.m.


House of Welcome Pet Therapy Volunteer

To enhance programming at the House of Welcome, we are looking for pet therapy volunteers to visit on a weekly or monthly basis. Information and training about our program's specific needs will be provided. Volunteers needed on Monday, Tuesday, Wednesday, or Thursday afternoons around 4:15 p.m.


Senior & Family Services Volunteer Opportunities

NSSC's Senior & Family Services gives older adults the benefits they need to live safely and comfortably so they can "age in place" and avoid premature, long-term nursing home placement. We're always seeking volunteers to help our senior community in various capacities.


Senior & Family Services Benefits Administrative Assistant

Are you organized, efficient, and good with phones and computers? We’re seeking administrative volunteers with customer service and basic computer skills to assist with our Older Adults Benefits Program! Tasks include answering phones and setting appointments; confidentiality is required. Training provided. Openings are for our Niles office: Thursday or Friday mornings from 9 a.m. - 12 p.m. or Wednesday or Thursday afternoons from 1 - 4 p.m.


Senior & Family Services Intake Administrative Assistant

Calling all administrative experts! Our Intake team is seeking detail-oriented volunteers who can help with phone, computer, and office work. Must be discreet with sensitive and confidential information. Training provided.


Senior & Family Services Community Care Program (CCP) Assistant

Are you a people-person in search of a meaningful volunteer position? NSSC’s Senior & Family Services is seeking volunteers who can help call participants for wellness checks and appointment reminders! The role also includes data entry and other special projects, along with light administrative duties like copying and filing. Volunteers must be organized, have good phone and computer skills (including Microsoft Word and Excel), and be comfortable dealing with participants from a variety of ethnic, cultural, and educational backgrounds.


Senior Options Therapy & Counseling Admin Assistant

Are you compassionate and a respectful listener? Our Senior Options Therapy & Counseling department is looking for a volunteer to assist new clients by explaining and helping complete paperwork as needed. The volunteer will also assist with office work, assembling client packets, mailing client feedback surveys, and making reminder phone calls. Training will be provided.


AARP Tax Preparer Volunteer Opportunities

NSSC provides free tax assistance for community members during tax seasons. We have a variety of volunteer needs during this event.


Tax Preparer

Tax preparer volunteers are needed to assist North Shore Senior Center clients and community members in completing and filing simple yearly tax returns. This service is intended for seniors but is open to all and is provided in conjunction with the AARP Tax Aide program. Preparers must have basic computer skills, strong communication and organization skills, and a keen attention to detail. Volunteers must be discreet with and keep client’s personal and financial information confidential. Tax preparation class through AARP is required. The AARP Tax Aide Program runs from February 2023 to mid-April 2023. Training for the program will begin prior to the start date.


Tax Scheduler

Volunteers will retrieve receipt voicemails, return phone calls, and schedule appointments for the AARP Tax Aide Program at NSSC. Must have knowledge of the Tax Aide Program process (training provided). Excellent data entry, phone and customer service skills are required. Volunteers must be discreet with and keep client’s personal and financial information confidential. The AARP Tax Aide Program runs from February 2023 to mid-April 2023. Training for the program will begin prior to the start date.


Tax Greeter

Greet those coming to NSSC to have their taxes prepared through the AARP Tax Aide Program. Distribute and review paperwork with clients and explain process. Must have knowledge of the Tax Aide Program process. Excellent customer service skills required. Volunteers must be discreet with and keep client’s personal and financial information confidential. The AARP Tax Aide Program runs from February 2023 to mid-April 2023. Training for the program will begin prior to the start date.