Adult Protective Services

Our Adult Protective Services program restores the dignity and safety of adults with disabilities ages 18 to 59, and seniors over the age of 60 who find themselves victims of abuse, neglect or financial exploitation and may have few resources to change their situation and protect themselves.


These services are provided to residents of Maine, New Trier, and Northfield Townships in the northern suburbs of Chicago. These three townships comprise 14 communities. North Shore Senior Center investigates some 200 cases annually, with financial exploitation being the most frequent offense. All Adult Protective Services are confidential and free of charge.


Abuse takes many forms, and in most cases victims are subjected to more than one type of abuse, neglect or exploitation. In Illinois, 58% of elder abuse reports allege financial exploitation; approximately 22% allege physical abuse; 39% allege active or passive neglect; and 43% allege emotional abuse.

For more information about protective services for seniors and adults with disabilities, call North Shore Senior Center at 847.784.6000 or the State of Illinois' Adult Protective Services Hotline at 866.800.1409. All reports are handled with strict confidentiality.